Senior credit manager

FatakPay · Mumbai, India

Key Responsibilities

Credit Underwriting & Decisioning

· Review and approve loan applications within delegated authority limits.

· Evaluate borrower creditworthiness through financial analysis, bureau assessment, banking behavior, and repayment capacity.

· Ensure compliance with internal credit policies and regulatory guidelines.

· Handle deviations, policy exceptions, and escalated credit cases.

· Monitor high-value and high-risk loan proposals.

Credit Policy & Risk Management

· Assist in formulating and enhancing credit policies and underwriting frameworks.

· Identify emerging portfolio risks and recommend mitigation measures.

· Monitor portfolio performance, delinquency trends, and default rates.

· Conduct periodic reviews of credit programs and scorecards.

· Recommend changes in risk parameters based on portfolio behavior.

Portfolio Monitoring

· Analyze portfolio quality across customer segments, geographies, and channels.

· Track early warning signals and implement corrective actions.

· Review collections performance and coordinate with recovery teams.

· Drive initiatives to reduce NPAs and credit losses.

Stakeholder Management

· Collaborate with Business, Operations, Collections, Product, Technology, and Compliance teams.

· Provide credit-related guidance and support to sales and operations teams.

· Participate in internal and external audits.

Team Leadership

· Lead and mentor a team of credit analysts and managers.

· Define performance goals and conduct periodic reviews.

· Ensure adherence to SLAs and productivity standards.

· Conduct training sessions on underwriting and risk assessment.

Process Improvement & Automation

· Drive automation and digitization initiatives in credit processes.

· Participate in BRE (Business Rule Engine) design and enhancements.

· Monitor underwriting efficiency and turnaround times.

· Recommend process improvements to improve customer experience and risk controls.

Education

· Bachelor's Degree in Finance, Commerce, Economics, Business Administration, or related field.

· MBA (Finance) / CA / CFA preferred.

Experience

· 5+ years of experience in Credit Underwriting and Risk Management.

· Experience in Personal Loans, Business Loans, Consumer Lending, SME Lending, or Digital Lending preferred.

· Experience managing credit teams and approval authorities.