Customer Support Executive

We're Hiring: Customer Support Executive at Alive! At Alive, we’re looking for a Customer Support Executive who is passionate about delivering outstanding support and creating memorable interactions with our users. What You’ll Do: Provide exceptional customer support via chat and calls Resolve user inquiries with empathy, efficiency, and professionalism Troubleshoot issues and escalate concerns when necessary Gather feedback to enhance our platform and services What We’re Looking For: Excellent communication skills (both written & verbal) 0-1 years of experience in customer support Ability to multitask and stay organized. Strong problem-solving skills with a customer-first mindset Experience with chat and call support tools is a plus Perks & Benefits: Fast-paced, creative work environment with a passionate team Work with a flexible and supportive team Opportunity to be a part of a growth stage company Immense growth opportunities If you’re a proactive & empathetic customer experience professional, we’d love to hear from you! Apply now or share with someone who would be a great fit!