Accounts Receivable Associate

About the Role As Maxima Apparel and its family of brands continues to see tremendous growth, we're looking for detail-oriented team members to join our team! You will play an important role in our culture, values, and team atmosphere while helping keep our receivables accurate and up to date. The Accounts Receivable (AR) Associate will support day-to-day order-to-cash operations across US and International markets — monitoring assigned customer accounts, following up on outstanding balances, applying cash accurately, and resolving billing and credit issues. This role works closely with the billing, collections, and finance teams within a shared services environment. Key Responsibilities Monitor and maintain assigned customer accounts to ensure payments are up to date. Resolve billing and customer credit issues in a timely, professional manner. Make regular collection calls and follow-ups after providing documentation against outstanding balances. Process and review account adjustments, including credit memos, debit notes, and write-off requests. Respond to client inquiries and help resolve disputes, escalating root causes to the AR and commercial teams where needed. Assist the billing department in creating and implementing billing policies and procedures. Identify delinquent accounts and insufficient payments, and flag ageing risks against DSO and ageing targets. Prepare reports on account status, collection activity, and receivables ageing. Support timely and accurate cash application, and help clear unapplied / unidentified cash within agreed limits. Calculate and reconcile sales across all modes of sale, including e-commerce, wholesale, and marketplace channels. Support month-end AR close activities, including account reconciliations and documentation. Maintain accurate, audit-ready records and documentation to support statutory, internal, and group audits. Use ERP systems to keep billing, collections, and cash application data accurate, and support process improvement and automation initiatives. Qualifications & Experience B.Com or equivalent degree in commerce, finance, or accounting. 1–3 years of experience in Accounts Receivable / Order-to-Cash (O2C), collections, or billing preferred; freshers with strong fundamentals may be considered. Shared services or multi-market exposure is an advantage. Comfortable working US/LatAm hours. Technical Skills Experience with Microsoft Excel and Outlook. Exposure to ERP systems and AR / O2C reporting tools is an advantage. Soft Skills Strong verbal and written communication skills. Attention to detail with good organizational and time-management skills. Customer-service mindset with effective negotiation and dispute-resolution skills. Ability to collaborate cross-functionally with billing, finance, and commercial teams. Clear, confident communication across time zones. Role Details Location: Gurugram, Haryana Work Mode: On-site Working Hours: Aligned to US/LatAm hours Type: Full-time To apply, send your resume to