Front Desk/Office Coordinator

HM Aviation Pvt Ltd · Bangalore, India

Front Desk / Office Coordinator

Location: Delhi

Employment Type: Full-time

Industry: Aviation Training & Education

About the Role

HM Aviation is looking for a smart, professional, proactive and well-organized Front Desk / Office Coordinator to manage our front office and support the smooth day-to-day functioning of the organization.

As the first point of contact for students, parents, visitors and business associates, the candidate should have excellent communication skills, a pleasant and confident personality, and strong administrative and coordination abilities.

This role is ideal for someone who enjoys interacting with people while also being organized and comfortable managing multiple administrative responsibilities.

Key Responsibilities

* Welcome and assist students, parents, visitors, clients and business associates in a professional and courteous manner.

* Manage incoming telephone calls, enquiries, messages, emails and general correspondence.

* Direct student and parent enquiries to the appropriate team member and ensure timely follow-up.

* Coordinate appointments, meetings, counselling sessions and office schedules.

* Maintain student, visitor and administrative records accurately.

* Manage documents, files, correspondence and office databases.

* Coordinate with admissions, training, accounts and management teams for day-to-day administrative requirements.

* Assist in preparing basic Excel reports, trackers and MIS records.

* Maintain attendance and other office-related records as required.

* Coordinate couriers, stationery, office supplies and other routine administrative requirements.

* Assist management and team members with documentation, scheduling and coordination.

* Ensure that the reception, meeting areas and overall office environment remain professional, organized and presentable at all times.

* Follow up internally on pending administrative tasks and ensure timely completion.

Candidate Requirements

* Graduate in any discipline.

* Excellent verbal and written communication skills.

* Good working knowledge of MS Word and MS Excel.

* Strong organizational, coordination and multitasking skills.

* Professional appearance, etiquette and interpersonal skills.

* Comfortable communicating confidently with students, parents, clients and senior professionals.

* Ability to maintain confidentiality and handle information responsibly.

* Proactive attitude with the ability to take ownership of assigned responsibilities.

* Prior experience in front desk, office coordination, administration, education, hospitality or customer service will be preferred.

Preferred Qualities

We are looking for someone who is:

* Smart and presentable

* Warm and customer-focused

* Confident and articulate

* Proactive and responsible

* Highly organized

* Detail-oriented

* Comfortable with follow-ups

* Able to multitask in a fast-paced office environment

Experience: 1–5 years preferred. Fresh graduates with excellent communication skills, maturity and the right personality may also be considered.