Logistic Operation Staff

Bilingual(Korean) Logistic Operation Staff Contract Period: 6+ Extension Option Working Location: 17785 Center Court Dr. Suite 450, Cerritos, CA 90703 Work Hours: 08:30 ~ 17:30 (subject to change) Posting #: 4000087120 Person in needed: 1 person Highly Preferred: Bilingual (Korean) Responsibilities: Strong customer orientation and strong negotiating skills Background in import logistics, global import operations, and Customs Compliance Develops and maintains operational plans to include all business requirements of customers Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensuring operational SOP compliance Responsible for developing and enforcing standard operating procedures to comply with all local, state, and federal regulations related to shipments and transportation Builds relationships with carriers, vendors, and internal team members, and helps resolve any freight problems that may arise Reviews KPIs for each business and performance regularly for customer satisfaction Learns and follows company work hours, policies, procedures, and rules governing professional staff behavior Performs ad-hoc reporting, as required Performs other job-related duties as required Requirements/Qualifications: Preferred 2+ years of work experience in freight forwarding or logistics industry (Ocean/Air Carrier) but not required Warehouse (WMS) experience preferred Strong Excel spreadsheet and PowerPoint preparation skills Highly organized with the ability to manage multiple projects while paying close attention to detail Bilingual in English and Korean preferred Excellent analytical and problem-solving skills Great interpersonal skills, with the ability to communicate openly and effectively Works well under pressure and has a sense of urgency Strong work ethic Proficient in Outlook, Microsoft Office applications such as Excel, PowerPoint, and Word