Delivery Ops Lead - Customer Experience & Coaching

Lowe's Companies, Inc. · Bessemer, United States

Lowe’s Companies, Inc. is seeking a Market Delivery Assistant Manager - XDT to ensure delivery customer satisfaction through service and quality control for customers in a dedicated market.

You will coordinate with the XDT, 3PL delivery, BD Centers and Lowe’s stores while advocating for customers. The role requires guiding a market ASA team, monitoring performance and escalations, and driving continuous improvement in home delivery operations.