Key Account Manager

About EB1A Experts EB1A Experts is a leading immigration services company specializing in helping high-achieving professionals build compelling profiles for EB-1A extraordinary ability petitions. With 250-300 employees across our US and India offices, we've helped hundreds of clients successfully navigate the complex immigration process through our structured subscription programs. Role Summary The Key Account Manager (KAM) serves as the primary relationship owner for assigned clients throughout their immigration journey. The role is responsible for driving client success by ensuring high customer satisfaction, improving retention, maintaining operational excellence, identifying advocacy opportunities, and collaborating effectively with cross-functional teams to deliver a seamless client e