Telesales Executive

Vatech India Pvt. Ltd. · New delhi, India

Company Description Vatech India Pvt. Ltd. is a rapidly growing organization in the Indian dental radiology sector, focused on digitalizing dental practices with advanced imaging solutions that fit diverse budgets. Guided by the principle of “Less Radiation, More Care,” the company emphasizes patient safety, long-term reliability, and high-quality diagnostics. Its technology-driven yet user-friendly products help clinics achieve precise diagnosis and deliver affordable, high-standard treatment. Vatech India values long-term partnerships and continues to invest in innovation to keep dental professionals ahead in digital imaging.

Role Description The Telesales Executive is a full-time, on-site role based in Jaipur. The individual in this role will handle inbound and outbound calls to introduce Vatech India’s dental radiology products, explain features and benefits, and address prospective customers’ questions. Day-to-day activities include generating and qualifying leads, following up on inquiries, maintaining accurate records in CRM systems, and coordinating with the field sales team to support conversions. The role also involves providing courteous customer support, managing basic after-sales queries, and ensuring a positive experience at every touchpoint. The Telesales Executive is expected to meet defined sales targets, adhere to call quality standards, and contribute feedback to improve sales processes and customer engagement.

Qualifications

• Strong Communication skills, including clear spoken English and Hindi, and effective listening abilities.
• Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and ensure positive interactions.
• Lead Generation and Sales skills to identify prospects, qualify opportunities, and support closure of deals.
• Ability to build rapport over phone calls, manage high call volumes, and maintain accurate documentation.
• Familiarity with CRM or telesales tools, and basic computer proficiency (MS Office, email).
• Prior experience in telesales, inside sales, or customer-facing roles, preferably in healthcare, medical devices, or technology products.
• Goal-oriented mindset, resilience in handling rejections, and readiness to work from the Jaipur office.
• Minimum educational qualification: bachelor’s degree or equivalent; additional training in sales or customer service is an advantage.