Client Success Lead — IT Solutions & Delivery

Zones IT Solutions · Islamabad, Islamabad Capital Territory, Pakistan

Zones IT Solutions is seeking a Customer Success Manager 2 to lead the client experience for assigned accounts. You will own customer escalations, manage account health, and coordinate with PMO, Operations, and Supply Chain to drive on-time deliveries and service levels.

The role requires 3 years of customer service or account management, strong communication, and the ability to work in a fast-paced environment.