Anna Ruby Falls - Retail Associate

Job PostingFIND is a 50+-year-old nonprofit headquartered in Pisgah Forest, NC whose mission is to provide all people with education, recreational and interpretive opportunities about natural resources and cultural history. FIND Outdoors serves over 800,000 visitors each year with over 150 educational and recreational programs, special events, and tours, and manages 15 recreations, education, and camping facilities in North Carolina, Kentucky and Georgia. In addition, FIND offers our visitors forest- related gifts, education resources, and provides partnership opportunities for the health of our forests and the safety of our forest users on public and private lands.Anna Ruby Falls - Sales AssociateHelen, GAWe are looking for a Sales Associate to provide excellent customer service at the Anna Ruby Falls Recreation Area. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.ResponsibilitiesGreet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers' questions about specific products/servicesEnsure racks are fully stockedManage returns of merchandiseProvide customer feedback to the Site ManagerStay up-to-date with new products/servicesSkillsProven work experience as a Retail Sales Representative, Sales Associate or similar roleUnderstanding of the retail sales processFamiliarity with consumer behavior principlesKnowledge of inventory stocking proceduresBasic math skillsExcellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environmentsFlexibility to work various shiftsHigh school degreeJob Type: Part-timePay: $12.00 per hour