Senior Designer, Experience Design

Job TitleSenior Designer, Experience Design

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
About OXThe Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.
Position DescriptionAs a Senior Designer on OX's Experience Design Team, you'll design the digital products, platforms and experiences our clients' customers use every day: enterprise websites, e-commerce, portals, apps and the design systems behind them. You pair strong visual craft with product and experience design thinking: you can take an ambiguous brief, understand the business goal and the user need behind it, map the flows, prototype, test and carry the solution all the way to a polished, build-ready experience. You own meaningful workstreams with light oversight, present and defend your work with clients, and partner closely with UX, content, strategy and engineering. You also use AI tools as a natural part of how you work: to explore wider, prototype sooner and spend more of your time on the decisions that matter.
Responsibilities & DutiesOwn end-to-end design for features, flows and products, from discovery and concepting through high-fidelity UI, prototyping and developer handoffTranslate business goals, user research and data into clear design decisions, and articulate the “why” behind every solutionPartner with UX on journeys, task flows and information architecture, then bring them to life with strong visual and interaction designBuild interactive prototypes in Figma (and code or AI-assisted tools where they help) to test ideas early and align stakeholdersContribute to and extend design systems (components, patterns, tokens and documentation) with consistency, accessibility and scale in mindDesign responsive, accessible (WCAG 2.1 AA) experiences across web, mobile and emerging touchpoints, with a working understanding of how they get builtPartner with engineering through build: annotated specs, design QA and pragmatic trade-offs that protect the experienceExtend brand identities into digital products, including UI systems, motion and interaction, so the experience feels unmistakably like the clientPresent work to clients, including senior stakeholders, and help facilitate working sessions and workshops alongside creative leadershipUse AI tools thoughtfully across your workflow (research synthesis, ideation, content exploration and rapid prototyping) and share what works with the teamMentor Designers and peers through critique, feedback and example
Required Experience6+ years of digital design experience, including at least 2–3 years as a functioning senior level designer focused on product, UX/UI or experience design, ideally in an agency, consultancy or in-house product teamA portfolio of shipped digital products or platforms that shows your process, including problem framing, flows, iteration and outcomes, rather than just final screensExpert-level Figma skills (components, variants, auto layout, prototyping, shared libraries); amongst other modern tools & softwareStrong visual design fundamentals: typography, layout, color, hierarchy and interaction detailSolid grounding in UX principles, usability heuristics and accessibility standardsExperience designing within, contributing to or building a design systemWorking knowledge of front-end realities (responsive layouts, HTML/CSS, component-based development) and comfort collaborating closely with developersConfidence presenting and rationalizing work to clients and cross-functional teamsHands-on curiosity about AI-enabled design tools and how they're changing the craft
Nice to HaveExperience planning or running usability tests and user interviewsMotion and interaction design skills (e.g., After Effects, Lottie, Rive)Prototyping in code or with AI-assisted builders (e.g., Figma Make, v0, Claude, et al.)A content design or UX writing sensibilityExperience with complex B2B, e-commerce or enterprise platformsFamiliarity with analytics, A/B testing or experimentation toolsShown knowledge of ecommerce and/or design support to larger platforms
What Success Looks LikeCraft & Quality: Your work is polished, near launch-ready and consistent with the system, and you hold a high bar without being asked.Ownership & Complexity: You run a product area or workstream end to end with light oversight, and the scope you're trusted with keeps growing.Process & Problem-Solving: You move from a messy brief to a tested, defensible solution by exploring widely, prioritizing well and following through.Collaboration & Communication: UX, content, engineering and clients see you as a trusted partner who makes the work clearer, not more complicated.Impact & Influence: You raise the bar for the designers around you and help shape outcomes for the client and for OX.
Where This Role Can GoPositioned at the apex of OX's unified design framework, the Senior Designer role serves as a natural launchpad for your career trajectory. We offer support and guidance for your career track and how to accomplish your goals of your career.
Location Chicago-area candidates strongly preferred. We are a remote company with access to co-working spaces within downtown Chicago. xzbcwsv Some commuting will be expected.