Project Support
Ask4.com · Sheffield, South Yorkshire, United Kingdom
FULL TIME
Job Description
If you are highly organised, thrive in a fast-paced environment, speak fluent French, and enjoy being the person who keeps everything running smoothly behind the scenes, this could be the perfect role for you. We are looking for a Project Support colleague to join our team in Sheffield, playing a central role in ensuring our project delivery runs efficiently and on time.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Reporting to the Client Project Director, you will work alongside Client Project Managers to maintain project documentation, coordinate communications, manage logistics, and track progress across a range of live projects. Your work will directly support ASK4's ability to deliver high-quality connectivity solutions to clients across Europe. We offer hybrid working, so you will split your time between our Sheffield city centre office and home.
Key Responsibilities
Maintain project documentation including plans, action logs, and risk registers
Schedule and coordinate project meetings, taking and distributing minutes
Track project tasks and follow up with stakeholders to ensure timely progress
Prepare client-facing documentation including meeting packs and status updates
Update project dashboards, schedules, and task trackers, producing regular status reports
Coordinate internal resources and logistics, including engineer schedules and equipment dispatch
Liaise with client stakeholders, including French-speaking clients, to confirm access arrangements and engineer visit timings
Act as a secondary point of contact for internal and external stakeholders, supporting cover for absence and providing French language assistance where needed
About You
Essential
Fluent French (spoken and written), with the confidence to communicate professionally with clients and stakeholders in French
Excellent written and verbal communication skills in English
Experience in a customer-facing or stakeholder-facing environment
Confident using Microsoft Office or similar tools for documentation and reporting
Able to schedule and coordinate meetings effectively, including minute taking
Strong interpersonal skills with the ability to liaise confidently at all levels
Proactive approach to problem-solving, with the ability to flag risks and delays promptly
Experience maintaining accurate records and documentation in a structured way
Desirable
Background in hospitality or a similar service-led environment
Previous experience in a project support or coordination role
Degree or equivalent qualification (IT-related desirable)
Experience working in an IT or internet services environment
Familiarity with MS Project or equivalent project management software
Additional European languages
Our Commitment to Inclusion
We are committed to fostering an inclusive workplace where diversity is valued. xrexnqw We welcome applications from people of all backgrounds and identities and ensure fair treatment for all, regardless of protected characteristics under the Equality Act 2010.
We are happy to make reasonable adjustments throughout the recruitment process and beyond, to ensure it is accessible and fair for everyone. If you require any adjustments or would like to discuss your needs, please contact us.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Reporting to the Client Project Director, you will work alongside Client Project Managers to maintain project documentation, coordinate communications, manage logistics, and track progress across a range of live projects. Your work will directly support ASK4's ability to deliver high-quality connectivity solutions to clients across Europe. We offer hybrid working, so you will split your time between our Sheffield city centre office and home.
Key Responsibilities
Maintain project documentation including plans, action logs, and risk registers
Schedule and coordinate project meetings, taking and distributing minutes
Track project tasks and follow up with stakeholders to ensure timely progress
Prepare client-facing documentation including meeting packs and status updates
Update project dashboards, schedules, and task trackers, producing regular status reports
Coordinate internal resources and logistics, including engineer schedules and equipment dispatch
Liaise with client stakeholders, including French-speaking clients, to confirm access arrangements and engineer visit timings
Act as a secondary point of contact for internal and external stakeholders, supporting cover for absence and providing French language assistance where needed
About You
Essential
Fluent French (spoken and written), with the confidence to communicate professionally with clients and stakeholders in French
Excellent written and verbal communication skills in English
Experience in a customer-facing or stakeholder-facing environment
Confident using Microsoft Office or similar tools for documentation and reporting
Able to schedule and coordinate meetings effectively, including minute taking
Strong interpersonal skills with the ability to liaise confidently at all levels
Proactive approach to problem-solving, with the ability to flag risks and delays promptly
Experience maintaining accurate records and documentation in a structured way
Desirable
Background in hospitality or a similar service-led environment
Previous experience in a project support or coordination role
Degree or equivalent qualification (IT-related desirable)
Experience working in an IT or internet services environment
Familiarity with MS Project or equivalent project management software
Additional European languages
Our Commitment to Inclusion
We are committed to fostering an inclusive workplace where diversity is valued. xrexnqw We welcome applications from people of all backgrounds and identities and ensure fair treatment for all, regardless of protected characteristics under the Equality Act 2010.
We are happy to make reasonable adjustments throughout the recruitment process and beyond, to ensure it is accessible and fair for everyone. If you require any adjustments or would like to discuss your needs, please contact us.
Details
| Company | Ask4.com |
| Location | Sheffield, South Yorkshire, United Kingdom |
| Type | FULL TIME |
| Niche | general |
