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Salesforce tech lead / salesforce associate architect

Dentsu · Pune, India

FULL TIMEpermanent

Job Description

Salesforce Tech Lead / Associate Architect

Role Summary

We are seeking a Salesforce Tech Lead / Associate Architect to lead solution design, architecture, and delivery across Sales Cloud, Service Cloud, Data Cloud, and Agentforce. The role requires a strong blend of technical leadership, hands-on implementation, stakeholder management, and team mentoring to deliver scalable CRM, customer data, and AI-powered solutions.

Must-Have Skills

Salesforce Sales Cloud, Service Cloud, Data Cloud, and Agentforce Data Cloud: Data Streams, DMO Design, Identity Resolution, Customer 360, Segmentation, and Calculated Insights Agentforce: Agent Builder, Prompt Templates, Trust Layer, and AI-driven automation Sales Cloud: Lead-to-Opportunity, Forecasting, CPQ, and Territory Management Service Cloud: Case Management, Omni-Channel, Knowledge, and Experience Cloud Salesforce Integrations, APIs, ETL/CDC, and Data Architecture SQL and reporting integrations with Power BI/Tableau Technical leadership, solution architecture, and stakeholder management

Good to Have

Marketing Cloud integration with Data Cloud CRM Analytics / Einstein Analytics Enterprise Salesforce transformation experience

Key Responsibilities

Own end-to-end Salesforce solution architecture and technical delivery. Lead and mentor Salesforce developers and engineers. Design and implement solutions across Sales Cloud, Service Cloud, Data Cloud, and Agentforce. Architect integrations, data models, Customer 360 solutions, and AI-powered automation. Collaborate with business stakeholders and clients to define scalable solutions. Ensure data governance, platform scalability, and best practices.

Preferred Certifications

Salesforce Sales Cloud Consultant Salesforce Service Cloud Consultant Salesforce Data Cloud Consultant Salesforce Data Architect Salesforce Agentforce Specialist Salesforce AI Associate

Details

CompanyDentsu
LocationPune, India
TypeFULL TIME
Nichetech
Experiencepermanent

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