Inside Sales Representative

PALZ INFOTECH · Bangalore urban, India

Key Responsibilities

• Identify and qualify new sales opportunities through outbound calls, emails, and follow-up activities.
• Respond to inbound inquiries and convert leads into customers.
• Build and maintain strong relationships with existing and prospective customers.
• Understand customer needs and recommend appropriate products or services.
• Prepare and deliver sales presentations and product demonstrations remotely.
• Generate quotations, negotiate pricing, and close sales.
• Maintain accurate customer records and sales activities in the CRM system.
• Meet or exceed monthly, quarterly, and annual sales targets.
• Collaborate with marketing, customer service, and field sales teams to improve customer satisfaction.
• Follow up on customer inquiries, quotations, and pending orders.
• Stay informed about industry trends, competitors, and product updates.

Qualifications

• Any Bachelor's degree in Business, Marketing, or a related field (preferred).
• 1–2 years of inside sales, customer service, or business development experience.
• Excellent verbal and written communication skills.
• Strong negotiation and relationship-building abilities.
• Proficiency with CRM software and Microsoft Office applications.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Goal-oriented with a proven ability to meet sales targets.