VMware Administrator - L2, On-site | 24/7 Rotational Shifts

We are looking for a skilled VMware Administrator (L2) to manage, maintain, and optimize the virtualization environment. The ideal candidate will take a proactive approach to ensure the security, performance, and reliability of the virtual infrastructure. You will provide L2 technical support and troubleshooting for VMware infrastructure — including ESXi, vCenter, virtual machines, Veeam/Commvault Backup, HCI, and SAN/NAS Storage. Location: Ernakulam, Kerala. Key Responsibilities Virtualization Infrastructure • Provide L2 technical support for VMware infrastructure, including troubleshooting and resolving issues • Monitor and respond to alerts and notifications from VMware monitoring tools • Perform routine maintenance tasks such as patching and upgrading VMware software • Troubleshoot and resolve issues related to virtual machine performance, networking, and storage • Collaborate with L1 resources to resolve issues and escalate complex problems to L3 as needed • Document knowledge and procedures in a knowledge management system • Participate in on-call rotation and provide 24/7 support • Manage vendor relationships for logged support cases Qualifications Bachelor's degree (B.Tech) in Information Technology, Computer Science, or a related field — or equivalent work experience. Mandatory: VMware Professional Level Certification (VCP or VCAP preferred) Experience • 3 years of hands-on experience with VMware infrastructure (ESXi, vCenter, vSphere) • Strong understanding of VMware architecture, configuration, and troubleshooting • Experience with VMware troubleshooting tools such as ESXi logs and vCenter performance charts • Strong knowledge of Veeam Backup and Replication technologies • Experience with SAN/NAS Storage infrastructure configuration • Strong understanding of HCI technology • Experience with Cisco Intersight and UCS Manager Soft Skills • Excellent communication and interpersonal skills • Strong problem-solving ability and capacity to work under pressure • Ability to work both independently and as part of a collaborative team Nice to Have • Experience with other virtualization platforms (e.g., Hyper-V, KVM) • Knowledge of cloud computing platforms • Experience with IT service management frameworks Work Environment This is an on-site role requiring availability for 24/7 rotational shifts. The engineer will also support planned activities — including Patching, Migration, and DR Drills — which may occur during night shifts. • Follow the StarOne IT LinkedIn page for updates on this and future opportunities.