Multi-Line Claims Specialist

CCMSI · United States

Help for Job Description. Opens a new window. Multi-Line Claims Specialist Job Location(s) US-FL-Maitland Job ID 2026-6543 Category Claims Overview Position Title: Multi-Line Claim Specialist (Product) Location: Maitland, FL (hybrid reporting) Schedule: 8:00 am-4:30 pm ET Salary Range: $68,500-$85,000 Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don't just process claimswe support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile. Reasons you should consider a career with CCMSI: * Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm. * Career development: CCMSI offers robust internships and internal training programs for advancement within our organization. * Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP. * Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads. The Multi-Line Claim Specialist position is responsible for the investigation and adjustment of general liability claims for a dedicated client account handling a variety of coverages, including bodily injury and product liability. This position may be used as an advanced training position for promotion consideration for supervisory/management positions. The position is also accountable for the quality of multi-line claim services as perceived by CCMSI clients and within our corporate claim standards. Responsibilities * Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws. * Establish reserves and/or provide reserve recommendations within established reserve authority levels. * Review, approve or provide oversight of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and related to designated multi-line claims. Negotiate any disputed bills or invoices for resolution. * Authorize and make payments of multi-line claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and within established payment authority. * Negotiate settlements in accordance within Corporate Claim Standards, client specific handling instructions and state laws, when appropriate. * Assist in the selection, referral and supervision of designated multi-line claim files sent to outside vendors. (i.e. legal, surveillance, case management, etc.) * Review and maintain personal diary on claim system. * Assess and monitor subrogation claims for resolution. * Compute disability rates in accordance with state laws. * Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the multi-line claim adjustment process. * Provide notices of qualifying claims to excess/reinsurance carriers. * Compliance with Corporate Claim Handling Standards and special client handling instructions as established. This is a full life-cycle ML adjuster position within a TPA environment, and only candidates with proven Multi Line claims experience will be considered.