Workplace Operations Associate

EliseAI · United States

About EliseAI At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

• Support the day-to-day operations of EliseAI's New York headquarters, ensuring the office is organized, welcoming, and operating efficiently
• Serve as a primary point of contact for Workplace Operations by monitoring Slack, email, office request forms, and other intake channels, ensuring requests are prioritized, communicated, and resolved promptly
• Partner closely with Workplace Operations leadership, People Operations, IT, and other cross-functional teams to support workplace initiatives, employee onboarding, workplace technology, and operational needs
• Take initiative to identify operational inefficiencies and help design, implement, and continuously improve workflows, processes, and standard operating procedures that increase team effectiveness and scalability
• Drive operational excellence by maintaining documentation, building repeatable processes, and helping operationalize new workplace programs and initiatives
• Coordinate and track workplace projects, action items, and operational priorities, proactively managing timelines and escalating blockers before they impact execution.
• Assist with procurement, purchasing, invoice tracking, vendor coordination, and other administrative workflows while ensuring accuracy and organization
• Support employee onboarding by preparing workstations, coordinating equipment, and partnering with IT and People Operations to deliver a seamless first-day experience
• Manage office inventory, supplies, snacks, beverages, and company swag, ensuring the workplace remains fully stocked, organized, and presentation-ready
• Coordinate workstation deployments, office moves, workplace technology rollouts, and meeting room readiness in partnership with IT
• Conduct regular workplace walkthroughs to proactively identify maintenance, safety, and operational issues, ensuring a consistently high standard across the office
• Support hospitality, office events, and employee experience initiatives that foster a positive and engaging workplace culture
• Maintain a hands-on, solutions-oriented mindset—stepping in wherever needed to solve problems, improve operations, and ensure the workplace runs smoothly

• Excellent organizational and time management skills
• Outstanding verbal and written communication skills
• Strong attention to detail and follow-through
• Comfortable managing multiple priorities simultaneously
• Comfortable working in a fast-paced, constantly evolving environment
• Able to occasionally lift and move office equipment and supplies

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits
• 401k benefits
• Fitness & home services stipend to cover part of your expenses so you can focus on what matters
• A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
• Unlimited vacation and paid holidays
• We'll cover relocation packages and make the move exciting, not painful!