Inside Sales Rep

Increase sales and revenue, find new sales, support the sales staff, complete customer support for sales, and for service. Interact with Product Line Representatives to ensure timely and accurate information for sales, orders and shipments and manage the work process. What you will be responsible for\: Receive, research and answer customer complaints, coordinating with Sales, Product Lines, QC, Warehouse, and Accounting Department. Manage order backlog and ship dates. Receive, research and answer customer inquiries regarding sales orders, invoices, shipping data and paperwork, including daily inquiries through sales channels including online enquiries. Formulate and articulate new business opportunities identified from customer information. Resolve problems as they arise, including the pro