Claims Specialist

Tekskills Inc. · India

Mandatory Skills & Competencies

• Knowledge of UK DB pensions claim processing.
• Operations & SLA Discipline: Ability to meet SLAs/KPIs and deliver accurate outcomes.
• Process & SOP Management: Competence in drafting, updating, and maintaining SOPs with change control.
• Communication Skills: Strong written and verbal communication for internal and client interactions.
• Analytical Skills: Proficiency in MS Excel and data analysis.
• Compliance Awareness: Understanding of governance, internal controls, and customer outcome principles.

Qualifications & Experience

• Graduate in any discipline (Finance/Commerce preferred).
• 2–4 years of experience in claim processing or back-office operations (pensions preferred).