Director of Systems and Processes

Stonegrove Roofing Partners · United States

FULL TIMEfull-time

Job Description

Responsive recruiter Benefits:

Unlimited PTO
401(k) matching
Flexible schedule

Director of Systems & Processes Location: Remote (Travel Required) Employment Type: Full-Time Compensation: $140,000 to $160,000 base + annual bonus About Stonegrove Roofing Partners Stonegrove Roofing Partners is building one of the fastest-growing residential roofing platforms in the country. We partner with exceptional owner-led roofing companies, preserving what makes each business successful while providing the systems, technology, and operational support needed to scale. Our mission is not to centralize everything. It's to build a better operating system that allows great roofing companies to grow faster, make better decisions, and deliver exceptional customer experiences through shared technology, proven processes, and collaborative partnership. As we continue to grow through acquisition, we're investing heavily in building scalable systems that improve visibility, consistency, and operational excellence across every Partner in our platform. Position Overview The Director of Systems & Processes serves as the technical execution owner of Stonegrove's revenue operating systems. Working alongside the VP of Revenue Operations, this role is responsible for configuring, maintaining, documenting, and improving the systems that support our lead-to-cash operating model. This is not a strategy-only role. This is a hands-on position for someone who enjoys solving operational problems, improving data quality, configuring CRM workflows, supporting integrations, training users, and helping operating companies successfully adopt standardized processes. This role is ideal for someone who enjoys working at the intersection of business operations and technology. Success in this position requires curiosity around how systems connect, how data flows between platforms, and how integrations, APIs, automation, and reporting infrastructure can improve operational efficiency and decision making. If you enjoy building systems that people actually use, this role was built for you. What You'll Do Revenue Systems & CRM

Configure and maintain AccuLynx workflows, fields, permissions, templates, and standards
Support system configuration across HubSpot, CompanyCam, financing platforms, estimating tools, and related revenue systems
Execute approved system improvements and document configuration changes
Maintain CRM governance while balancing platform consistency with approved local flexibility

Data Quality & Reporting

Monitor system usage and identify missing, inconsistent, or inaccurate data
Support partner data cleanup initiatives
Improve lead source tracking, workflow accuracy, financing visibility, and reporting inputs
Partner with reporting teams to improve dashboard reliability and forecasting accuracy

Partner Rollouts & System Adoption

Support implementation of revenue systems across existing and newly acquired Partners
Participate in system audits, cleanup efforts, rollout planning, and post-launch support
Work alongside local Partner champions to reinforce adoption and resolve technical issues

Training & Enablement

Train office, sales, production, and field teams on system workflows and operating standards
Create practical job aids, documentation, walkthroughs, and training materials
Facilitate virtual and in-person training sessions
Help users understand not just how to use the system, but why accurate data matters

Systems Governance

Maintain documentation for approved configurations and workflows
Monitor administrative permissions and recommend governance improvements
Help prevent configuration drift across the platform
Support the ongoing evolution of the Stonegrove Operating System

What We're Looking For

5+ years of experience owning CRM, revenue systems, sales operations, business systems, or process improvement
Experience configuring and supporting CRM platforms (AccuLynx strongly preferred)
Experience improving data quality, reporting accuracy, and operational workflows
Strong understanding of lead-to-cash business processes
Experience training users and supporting system adoption
Ability to document workflows, standards, and operating procedures
Strong analytical and problem-solving skills
Comfortable working with both executive leadership and field users
Willingness to travel to Partner locations as needed

Preferred Experience

Roofing, restoration, construction, or home services industry
AccuLynx administration or configuration
Sage ERP integration or financial workflow knowledge
CRM implementations and workflow redesign
API integrations and reporting platforms
Private equity or multi-location operating environments

Why This Role Matters Stonegrove is building a scalable operating platform that supports some of the best roofing companies in the country. This role will directly impact how our Partners operate by improving system reliability, strengthening data quality, supporting adoption, and creating the operational foundation that allows leadership to trust the data and make better decisions. You'll play a key role in helping build the systems that support the next phase of Stonegrove's growth. Benefits & Perks

Remote position with travel to Partner locations
Competitive base salary + annual bonus
Medical, dental, and vision insurance
401(k)
Unlimited PTO
Opportunity to build systems inside one of the fastest-growing roofing platforms in the country
High-impact role with direct visibility to executive leadership

This is a remote position. Compensation: $140,000.00 - $160,000.00 per year

Details

Company	Stonegrove Roofing Partners
Location	United States
Type	FULL TIME
Niche	general
Experience	full-time

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