Chemical Account Manager-Trainee

Position Summary

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Sterling Multi-Chem supplies production chemicals and associated services to customers in the oil and gas industry. The Chemical Account Manager - Trainee is an advanced-level position for an individual with demonstrated problem-solving and account management skills who can work independently under most circumstances. This role manages either one large account or multiple accounts while growing and expanding the business in a geographic area, and mentors less experienced Field Service Representatives.
Essential FunctionsComply with all Sterling Multi-Chem safety policiesManage one large account or multiple accounts while growing business with existing customers and developing new opportunities in a geographic areaIndependently manage an assigned group of wells, locations, fields, or customersMentor Field Service Representatives and assist them in problem-solving situationsAssist the Field Service Manager and other Account Managers as neededSet up, maintain, and repair chemical pumps, including selecting the right pump type for the applicationCheck and set chemical injection rates based on recommended ratesSafely collect samples as part of customer monitoring programs, including removing and installing equipment under pressureConduct all field testing, including water analysis and sample preservationConduct advanced field-level product testing and selection, including demulsifier bottle testing, water clarifier testing, tailgate solids analysis, paraffin solvency, and product compatibilityPerform advanced troubleshooting and problem solvingUndertake and manage special projects, and provide documentation and recommendations that deliver value to the customerPrepare and deliver professional presentations for customer meetingsCompile and report data to the manager and customersSubmit orders and retrieve account management data through company systemsProvide excellent customer service to all customers and field office personnelMaintain the highest level of safety at all timesWork well independently and in a team environment
QualificationsHigh school diploma or GED required; Read, write, and speak English fluentlyAssociate's or bachelor's degree in any field preferred4+ years' experience in oil and gas production chemistryDemonstrated ability to manage one large account or multiple accounts while growing the business in a geographic areaAble to interpret laboratory results and monitoring dataAdvanced understanding of the well and associated production equipment (wellhead, downhole, and topside equipment), with the ability to explain itValid driver's license required; Class A or B CDL preferred, or the ability to obtain one
Skills & AbilitiesComputer Skills: Basic computer and phone skills — able to navigate a web browser, follow online instructions, type, and use phone apps and maps. Proficient with Microsoft Office (Word, Excel, PowerPoint) and able to use advanced computer-based modeling programs.Record Keeping: Able to compile and report data to managers and customers and use company systems to place orders and retrieve account data.Equipment Skills: Able to proficiently use basic hand tools and to use and explain basic monitoring tools, including a centrifuge, tank thief, dissolved O2 kit, dissolved H2S kit, Gas-Tech and sampling tubes, and Millipore filter apparatus. Able to safely use sampling equipment under a range of pressures.Account Management: Exceptional time management skills; able to maintain an acceptable level of business while assisting others, and to present to customers in a professional manner.Critical Thinking: Demonstrated advanced problem-solving skills; able to analyze data, troubleshoot problems, and make sound decisions independently.Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and seek customer feedback to improve service.Work Ethic: Dependable, trustworthy, and credible in the workplace. Displays a sincere desire to help, follows instructions, and takes ownership of their work.
Physical Abilities: Able to lift and carry up to 50 pounds.
Work EnvironmentIndoors and outdoors, with driving involved, often at well sites, production facilities, and customer offices. Employees may work in temperature extremes and may be exposed to H2S (hydrogen sulfide). Manual dexterity and mechanical aptitude are helpful. xzbcwsv Required safety equipment may include a hard hat, safety glasses, hearing protection, work boots, gloves, and an H2S monitor.Physical RequirementsAbility to wear Personal Protective Equipment (PPE), including safety glasses and gogglesVision: near, distance, color, peripheral, and depth perceptionHearing: able to detect sound at 55 decibels (normal adult conversation level)Smell: able to detect odors