Project Manager

Freeman · United States

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industrys largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter. Summary

The Project Manager, Exhibit Audio Visual will lead the ongoing development and growth of the AV e- Commerce platform, partnering closely with IT and the Customer Experience team to bring AV- only shows online and drive adoption across the exhibitor base. The Project Manager will plan and manage the activities of designated sales projects to ensure that each projects objectives are accomplished within the timeframe and within the established guidelines and parameters. They will support operational functions by researching, building, planning, and implementing application- supported process improvements. This role will work closely with internal and external stakeholders to ensure successful processes, procedures, and adherence to company standards are met at all levels.

This position will support our AV Exhibits group under our Growth (Sales) team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:

• Orlando, FL
• Las Vegas, NV
• Dallas, TX

Ensure data integrity with Accounts, Campaigns, Opportunities in Salesforce, and for FOL and e-Commerce platforms.
Maintain accurate reports for sales leadership and executives.
Create and implement ESR (Exhibitor Sales Representative) training programs for AV products.
Create professional presentations and other sales communications.
Prepare project reports for internal and external stakeholders.
Confer with project personnel to provide technical advice and to resolve problems.
Consult with management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope including archiving and quality requirements, usage, formatting, and security requirements.
Manage and coordinate research projects, perform specified data analyses and studies as requested, and develop and present ad hoc reports in support of various initiatives.
Observe and analyze business processes and participate in the development of improved business processes.
Produce standard and ad- hoc reports at the request of the management team.
Create, analyze, and recommend actions based on trends within key performance indicators (KPIs).
Provide recurring analysis and evaluate internal workflow processes.
Monitor and manage the AV Services email inbox and Exhibit Collection orders on a daily, weekly, monthly basis.
Collaborate with Marketing on ordering behaviors for transactional exhibitors and inform related marketing strategy and/ or changes in e-Commerce.
QC all digital offerings related to Exhibit AV, including FOL, E- Commerce, the AV Lookbook, and the AV Landing Page.
Perform other duties as assigned.

Bachelor's Degree (B.A.) from a four- year college/ university preferred or High School Diploma with 3-5 years of equivalent relevant work experience required.
Experience in some aspects of the creative or sales process (marketing, design, traffic management, sales support, RFI/RFPs or production) is preferred.
Working knowledge of all Microsoft Office Software applications, SharePoint, Salesforce.com, Adobe InDesign and other graphics software.
Excellent customer service skills.
Excellent organizational skills.

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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