We are hiring Xen Server L1 Engineers to join our Infrastructure operations team.
Key Roles & Responsibilities:
Responsible for monitoring and providing L1 operational support for enterprise Xen Server infrastructure, including hosts, resource pools, VMs, storage and networking. Perform first-level troubleshooting of CPU, memory, storage, network and VM-related issues and resolve incidents within defined SLAs. Execute standard VM and host operational activities as per approved SOPs/MOPs and ensure accurate ticket documentation and shift handovers. Identify recurring or complex issues and escalate them to L2/L3 teams with complete troubleshooting details and relevant logs. Strong understanding of Xen Server/Xen Center, basic xe CLI and Linux troubleshooting is expected. Knowledge or hands-on experience with Nutanix and Citrix VDI/CVAD will be an added advantage.
Experience: 1-3 years
Location: Hyderabad
