Executive

We're Hiring | Executive / Senior Executive – Loan Operations

Location: Domlur, Bengaluru

Experience: 1–3 Years

Company: Unacademy

We're looking for a detail-oriented and proactive professional to join our Loan Operations team and drive smooth, timely processing of loan cases.

What You'll Do:

Manage daily loan cases and ensure processing within defined TATs Coordinate with lenders & Sales Teams for smooth application closure Track pending cases, identify bottlenecks & drive resolutions Handle loan-related escalations and customer/learner concerns Support Sales Teams with rejected/non-approved cases and payment failures Ensure adherence to SOPs, processes & compliance requirements Identify potential mis-selling/non-compliance cases and escalate appropriately Work with stakeholders to improve the overall loan journey Coordinate on course/goal mapping and re-mapping on loan forms

What We're Looking For:

1–3 years of experience in loan processing/operations Strong command of Hindi & English Excellent written English communication Strong coordination, problem-solving & communication skills Ability to manage multiple cases and escalations within strict TATs Comfortable working in a fast-paced, target-driven environment

Interested?

Share your updated CV at bajwa.sargun@

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