Remote AI Operations Specialist to Transform Support

Harris Computer · Workfromhome, United States

Cayenta, a division of Harris, seeks an AI Operations Specialist to drive transformation across Cayenta Support by blending business analysis with AI technologies. This remote role welcomes candidates in the US and Canada, with travel of about 25% as needed.

You will shape processes, analyze feedback, and implement AI-powered improvements for customer satisfaction and agent effectiveness. Ideal candidates have 3+ years in customer support or business analysis, strong analytical and communication