Student care executive

Job Description – Student Care Executive

Department: Office of Student Affairs

Job Purpose

To support the Office of Student Affairs in maintaining student discipline, safety, welfare, and a conducive campus environment through regular monitoring, coordination, documentation, and timely reporting.

Key Responsibilities

Monitor student discipline, dress code, behaviour, and compliance with institutional rules. Conduct regular campus and academic-area rounds, including monitoring during break/free hours. Monitor student activities through CCTV and report any concerns to the concerned authorities. Monitor adherence to break timings, classroom attendance, mobile phone usage, and other student-related regulations. Identify and report incidents involving misconduct, conflicts, or safety concerns and assist in disciplinary enquiries. Maintain discipline-related records and update the designated database. Prepare reports related to student disciplinary matters and submit them to the Dean – Student Affairs. Monitor and report faculty absence or other academic-area concerns observed during rounds. Coordinate student and staff ID card preparation, issuance of temporary IDs, tags, and holders. Raise and follow up on service requests related to cleanliness, maintenance, and campus facilities. Coordinate with HODs, faculty, administrative staff, security, and other stakeholders on student-related matters. Execute instructions issued by the Dean – Student Affairs and other competent authorities.

Key Competencies

Good communication and interpersonal skills Strong observation and coordination skills Ability to handle student-related matters professionally Good documentation and reporting skills Basic computer and database skills Ability to maintain confidentiality and exercise sound judgement