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Housekeeping Guest Request Runner - Hilton Waikoloa Village

Hilton · Hawaii County, Hawaii, United States

FULL TIME

Job Description

Housekeeping Guest Request RunnerPicture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Housekeeping Guest Request Runner, you're not just delivering housekeeping items to guests – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.Hilton Waikoloa Village is seeking a Housekeeper to join its team at a 62-acre oceanfront resort on Hawaii's scenic Kohala Coast, offering an immersive island experience. The property combines cultural elements, relaxing amenities, and unique opportunities like marine wildlife encounters. Team Members benefit from a supportive, award-winning work culture, alongside perks such as health benefits, career growth, travel discounts, free meals, and onsite parking.Here's what you'll do during a typical day:Deliver items with care: Promptly fulfill guest requests for items such as toiletries, pillows, towels, rollaways, and cribsProvide professional shoe care: Retrieve, clean, shine, and return guest shoes with precision and attention to detailOrganize supplies: Maintain tidy, well-stocked housekeeping storerooms, closets, and offices to support daily operationsHandle guest amenities: Set up and store rollaways, cribs, and other amenities to ensure readiness and cleanliness for future useWhat It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.How We'll Help You ThriveAt Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)Generous paid time off (PTO) – Recharge, relax, and take time for what matters mostHealth & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family coveredFinancial security for your future – Our retirement plans make it easier to save for what's next*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Details

CompanyHilton
LocationHawaii County, Hawaii, United States
TypeFULL TIME
Nichegeneral

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