Key Account Manager

Zulu · India

Role: Vendor Management – Buying & Operations 

Experience: 1–3 years 

Function: Buying / Procurement / Vendor Management / Operations 

Role Overview 

Zulu is building a fast-commerce platform for affordable Fashion, Home and General Merchandise, tailored for value-conscious India. We are reimagining how everyday utility products are discovered and delivered through a highly efficient, inventory-led model focused on speed, affordability, and convenience. The company has raised two rounds of funding led by Stellaris and Chiratae and is building for large scale expansion across emerging Indian markets.

We are looking for a proactive and result-oriented professional to manage vendor 

relationships, buying operations and day-to-day execution. The candidate will be 

responsible for coordinating with external vendors, ensuring timely closure of business 

requirements, negotiating with vendors and driving operational efficiency. 

Key Responsibilities 

• Manage day-to-day vendor communication and relationship management.

• Coordinate with vendors for pricing, product availability, orders, 

documentation and operational requirements.

• Drive buying activities including price negotiation, order placement and 

commercial discussions.

• Conduct regular follow-ups with vendors to ensure timely execution and 

closure of pending actions.

• Negotiate effectively with vendors to achieve better pricing, commercial terms 

and service levels.

• Work closely with internal teams such as Category, Finance, Supply Chain, 

Warehouse and Operations to resolve vendor-related issues.

• Track vendor performance and ensure adherence to agreed timelines and 

commitments.

• Take ownership of open issues and proactively work with external stakeholders 

to get things done.

• Prepare and maintain MIS, trackers and reports using Excel.

• Identify operational gaps and suggest ways to improve cost, availability, 

turnaround time and vendor performance.

• Escalate critical issues appropriately while maintaining strong vendor 

relationships.

Key Skills & Competencies 

• Strong Communication Skills – Ability to communicate clearly and 

professionally with vendors and internal stakeholders.

• Excel Proficiency – Comfortable working with data, trackers, MIS, Pivot Tables, 

VLOOKUP/XLOOKUP and basic data analysis.

• Strong Follow-up Skills – Persistent and structured approach towards tracking 

and closing pending actions.

• Negotiation Skills – Ability to negotiate pricing, terms and commitments 

effectively.

• Stakeholder Management – Ability to influence and convince external 

stakeholders to meet business requirements.

• Ownership & Execution – Takes responsibility for outcomes rather than just 

completing assigned tasks.

• Problem Solving – Ability to identify issues, find solutions and drive them to 

closure.

• Relationship Management – Ability to maintain long-term and productive 

vendor relationships. 

What We Are Looking For 

The ideal candidate should be someone who is highly energetic, hands-on and 

execution-oriented. They should not hesitate to make repeated follow-ups, negotiate 

firmly and work with multiple stakeholders to ensure that commitments are converted 

into actual outcomes.