Remote Student Financial Aid Recovery Specialist

Liberty University · Workfromhome, United States

Liberty University, Inc. is seeking a Contact Center Agent to efficiently process inbound/outbound calls, chats, and emails about financial aid. You will update and verify information on student accounts, participate in training, and support ongoing projects.

A strong focus on customer service and alignment with the university's mission is essential. The role requires flexible scheduling, ability to use Outlook/Word/Excel/SharePoint/Banner, and prioritizes accuracy and confidentiality in