Director of Operations - Bozeman

The Director of Operations will serve as a key member of the leadership team, responsible for guiding and overseeing the firm’s overall business operations. Working closely with Ownership and the Chief Financial Officer, this role ensures the smooth day-to-day running of the practice while supporting broader strategic initiatives and delivering high-quality project outcomes. The position is focused on driving operational efficiency, implementing administrative improvements, and strengthening people-focused practices that support long-term growth and stability. In addition, the Director of Operations will lead both the People Operations and Business Development teams, fostering organizational development and cultivating a collaborative, positive workplace culture.This is a full-time, in-person role based in the firm’s Bozeman office.

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Key Responsibilities:Partner with firm leadership to develop and execute long-term strategy, including growth, profitability, and succession planningOversee business operations, including policy development, compliance, risk management, and ethical standardsSupport financial performance and budgeting in collaboration with the CFOEstablish and track key performance metrics to inform business planning and market positioningLead business development strategy, including client acquisition, relationship management, and pipeline growthOversee proposal development, contracts, and project planning processesManage day-to-day project operations, including staffing, workload forecasting, and resource allocationMonitor project performance, including schedules, scopes, budgets, and profitabilityStandardize workflows and improve operational processes to drive efficiency and qualityOversee IT systems, technology, and facilities managementLead People Operations, including employee engagement, performance management, and organizational developmentEnsure compliance with employment laws and maintain HR policies, benefits programs, and internal documentationFoster a collaborative, high-performance culture across teamsProvide regular updates and strategic guidance to leadership
Skills and Experience:Bachelor’s degree in Architecture requiredMinimum of 10 years of progressive leadership experience in operations, preferably within an architectural or design firmStrong understanding of architectural business operations, project management, and workflow optimizationProven ability to manage budgets, analyze financial data, and improve operational performanceDemonstrated success leading and developing cross-functional teamsExcellent xzbcwsv communication and interpersonal skills, with the ability to engage stakeholders at all levelsStrategic mindset with the ability to align operations with broader business goalsKnowledge of industry trends, market dynamics, and competitive positioningPreferred: advanced degree (M.Arch, MBA, or related), architectural licensure, and experience in high-end residential or design-build environments
Benefits:Opportunity to play a key leadership role within a highly respected design practiceCollaborative and team-oriented work environmentProfessional growth and leadership development opportunitiesExposure to high-profile projects and clientsComprehensive benefits package, including health and wellness offeringsSupportive workplace culture focused on innovation, performance, and continuous improvement