Commercial Loan Servicing Representative

About this role: Wells Fargo is seeking a Commercial Loan Servicing Representative In this role, you will: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult