Assistant Store Manager
Goodwill of Western New York · Erie County, New York, United States
FULL TIME
Job Description
Now Hiring: Assistant Store ManagerLead with purpose. Grow your career. Make a real impact - every single day.If you're a hands-on leader who thrives in a fast-paced environment and wants more than just another retail management job, this is your opportunity.As an Assistant Store Manager, you'll play a critical role in turning donations into opportunity - supporting your team, serving your community, and building skills that take your career to the next level.What You'll DoAs a key leader in the store, you'll work closely with the Store Manager to ensure daily success while developing your own leadership skills.Support and lead all aspects of store operations, customer service, production, and team developmentStep confidently into the Store Manager role when needed - leading by example with professionalism and integrityExecute daily, monthly, and annual operational plans to meet performance and budget goalsTrain, coach, and develop team members while reinforcing strong service and production standardsCreate a welcoming, mission-aligned environment for customers, donors, and staffAssist with scheduling and staffing strategies to meet production and sales demandsMonitor donation levels and coordinate merchandise needs with the warehouseBuild proficiency across all areas of store operations and productionEnsure compliance with HR policies, safety standards, loss prevention, and company proceduresPrepare and review store reports and actively lead and participate in team meetings and huddlesWho You AreYou're a leader who shows up, steps in, and brings out the best in others.A supportive, hands-on leader who enjoys being on the floor with the teamCalm, confident, and professional, especially under pressureSkilled at coaching, accountability, and teamworkMotivated by purpose and energized by serving your communityAligned with our core values: Own It • Dare to Excel • Be Bold • Be Extraordinary • We Win TogetherWhat You Bring1 year of retail management experience preferredA reliable vehicle and valid NYS driver's licenseStrong verbal and written communication skillsProven leadership ability and sound judgmentA passion for service, growth, and developing peopleCareer Path & Growth OpportunityThis role is designed for leaders who want to grow.We believe in developing talent from within, and many of our Store Managers started exactly where you'll begin.Typical Career Path:Assistant Store ManagerStore ManagerArea ManagerYou'll gain hands-on experience across operations, people leadership, and performance management - building the skills and confidence needed for the next step in your career.Why You'll Love It HerePurpose-driven work: Your leadership directly supports job training, employment programs, and local community impactReal responsibility: You're trusted to lead, make decisions, and influence resultsSupportive culture: You'll work with leaders who coach, mentor, and invest in your successStability with growth: Competitive pay, regular reviews, and clear opportunities to advanceNo two days are the same: Fast-paced, hands-on work that keeps you engaged and challengedIf you're looking for a leadership role where your work matters, and where you can truly grow, this is it!Physical RequirementsAbility to stand and walk for extended periodsFrequent bending, reaching, and repetitive tasks (tagging, hanging)Ability to lift, push, pull, and carry up to 50 lbs. regularlyCompensation & Growth$20–$25 per hour, based on experience and qualificationsThis position offers bonus eligibility tied to individual and store performanceWe regularly review our pay and benefits to stay competitive and reward great performanceOngoing skill development, leadership training, and internal advancement opportunitiesEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Details
| Company | Goodwill of Western New York |
| Location | Erie County, New York, United States |
| Type | FULL TIME |
| Niche | general |
