Account manager

Trzy Innovationz · Mumbai, India

Job Title: Account Manager( Events)

Location: Mumbai

Department: Client Servicing / Brand Solutions

Reporting To: Business Director / Account Director

Role Summary

The Account Manager (AM) at Trzy will lead a portfolio of key brand accounts across experiential marketing, events, and integrated brand solutions. This role is responsible for senior client relationships, account growth, team leadership, and end-to-end delivery excellence, ensuring projects are executed to Trzy’s creative and operational standards while maintaining strong commercial outcomes.

Key Responsibilities Client Leadership & Relationship Management Own and manage a group of high-value brand accounts across events, activations, and integrated campaigns Act as the senior escalation point for clients and internal teams Build long-term, trusted relationships with marketing heads, brand managers, and senior stakeholders Lead client presentations, strategy discussions, and post-event reviews Ensure high client satisfaction and repeat business

Team & Account Leadership Lead, mentor, and manage Account Managers and Client Servicing Managers Guide teams on client communication, planning, and execution excellence Ensure clear delegation, workload planning, and accountability Conduct regular performance reviews and support team development

Strategic Planning & Execution Translate client objectives into strong experiential and event solutions Oversee planning, production coordination, and execution across multiple live and hybrid projects Work closely with creative, production, operations, and vendor partners Anticipate challenges and proactively manage risks on large-scale projects Ensure timelines, budgets, and quality benchmarks are met consistently

Commercial & Financial Management Own account profitability and revenue targets for assigned account groups Manage budgets, cost estimates, scope of work, and billing Control scope creep and manage change requests effectively Forecast revenues and ensure timely invoicing and collections

Business Growth & New Opportunities Identify upsell and cross-sell opportunities within existing clients Support new business pitches, proposals, and credential presentations Contribute to building Trzy’s reputation as a strategic brand partner

Skills & Competencies Strong understanding of events, experiential marketing, and brand activations Excellent client-facing, negotiation, and presentation skills Proven people-management and leadership capability Strong project management and problem-solving skills Commercial mindset with budget and P& L awareness Ability to thrive in fast-paced, deadline-driven environments

Qualifications & Experience 6–10 years of experience in client servicing / account management Minimum 2–3 years in a leadership or team-management role Experience with event agencies, experiential marketing, or integrated marketing agencies preferred Bachelor’s degree in marketing, communications, business, or related field Based in Mumbai or willing to work from Mumbai