Lead Support Analyst, EMEA, IT - CITIC CLSA

Position Description The Lead Support Analyst will be part of the Global FIX Connectivity team, responsible for managing FIX connectivity requests from clients, vendors, brokers, and exchanges. The role involves working in shifts to support markets in Asia, the US, and Europe. In addition, the Support Analyst will work closely with the FIX teams in CLSA Pune, Hong Kong, and the US. Candidates should have a solid understanding of infrastructure requirements and be able to collaborate with infrastructure teams to set up connectivity between external parties and the firm, as well as maintain FIX network relationships. Key Areas of Responsibilities Provide day-to-day operational support for High Touch and Low Touch cash equities, SWAP desk, and F