Part Time Customer Support Executive (Work from Home)

Abuem Workifying LLP · Assam, India

We are a fast-growing SaaS startup dedicated to delivering smooth and reliable customer experiences through our software solutions. As our team continues to grow, we are looking for motivated individuals who are excited to begin their journey in customer support.

Role Overview:

As a Customer Support Executive, you will serve as the primary point of contact for customers, helping them resolve queries through email and live chat. This opportunity is well-suited for freshers who want to gain practical experience in customer service while working in a dynamic and supportive environment.

Key Responsibilities:

Respond to customer queries via email and live chat in a timely and professional manner

Provide accurate information and ensure a positive customer experience

Work closely with the support team to meet performance and service goals

Quickly learn and adapt to company processes, tools, and customer requirements

What We're Looking For

Strong written English skills with professional communication abilities

Eagerness to learn and build a career in customer support

Availability to work remote night shifts on a part-time basis

Positive attitude, problem-solving approach, and strong teamwork skills

What We Offer:

Fully remote and part-time work opportunity

Comprehensive training and ongoing support to help you succeed

Exposure to the SaaS industry along with opportunities for professional growth within a startup environment

If you are passionate about helping customers and looking to start your career in customer support, we would love to hear from you!