Head of CX Operational Transformation & Innovation, Vice President

Who are we looking for State Street Investment Management (“State Street IM,” formerly known as State Street Global Advisors or SSGA) is seeking hands-on technology leader who will lead the Emerging Technology and Transformation team in India with focus on Operational Transformation & Innovation while remaining deeply engaged in solution design and development. The role includes building, deploying, and scaling AI and guiding team through the evaluation and adoption of Google Gemini Enterprise AI or similar platform. The individual will collaborate closely with architecture, AI and security teams to deliver production-grade solutions aligned with enterprise transformation objectives, regulatory expectations, and security standards. What You Will Be Responsible For: Lead the Emerging Techno