Vice president

Job Summary

The Vice President – Revenue Cycle Management (RCM) is a senior leadership role responsible for overseeing end-to-end revenue cycle operations, driving financial performance, ensuring compliance, and enhancing client satisfaction. The role focuses on optimizing processes, maximizing revenue realization, and building scalable, high-performing RCM operations.

Key Responsibilities

Strategic Leadership

Define and execute RCM strategy aligned with organizational goals Drive revenue growth, operational efficiency, and scalability Partner with executive leadership on long-term growth initiatives Lead transformation initiatives including automation and digital adoption

Operations Management

Oversee end-to-end RCM lifecycle including: Patient/Client onboarding, eligibility & authorization Charge capture, coding (CPT, ICD-10, HCPCS where applicable) Claim submission & clearinghouse management Payment posting and reconciliation Accounts Receivable (AR) follow-ups and collections Denial management, appeals, and write-offs Establish and maintain productivity, quality, and TAT standards

Financial Management

Drive revenue realization, collections, and cash flow improvement Reduce AR days and minimize denials and revenue leakage Track and improve key financial metrics and KPIs Manage budgets, cost optimization, and profitability

Compliance & Quality Assurance

Ensure adherence to industry regulations (CMS, HIPAA, payer guidelines) Maintain audit readiness and compliance standards Implement quality assurance frameworks and continuous improvement initiatives Lead internal audits and corrective action plans

Client & Stakeholder Management

Build and maintain strong relationships with clients and stakeholders Handle escalations, governance calls, and performance reviews (QBRs) Support new client onboarding, transitions, and expansions Drive high client satisfaction and retention

People Leadership

Lead large RCM teams comprising Managers, AVPs, and Directors Build leadership pipeline and succession planning Drive performance management, training, and employee engagement Enable a high-performance and accountability-driven culture

Key Skills & Competencies Strong leadership and people management skills Deep understanding of RCM processes and healthcare billing workflows Strategic thinking and business acumen Excellent analytical and problem-solving abilities Strong communication and stakeholder management skills Experience in automation, process improvement, and transformation initiatives

Qualifications Bachelor’s degree (mandatory) MBA / Healthcare Management preferred Industry certifications (AAPC, AHIMA, Lean Six Sigma, etc.) are a plus

Experience 15–20+ years of experience in Revenue Cycle Management Proven track record in senior leadership roles (Director / AVP / VP) Experience managing large teams and multi-client operations Exposure to healthcare billing and reimbursement processes