Research Executive

Research Executive
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Join a research team in a varied position covering survey administration, data processing, analysis, reporting and client contact. All levels of experience will be considered, but some work experience is needed, ideally in customer service, data processing or similar, plus strong MS Office skills.If you've also worked in the following roles, we'd also like to hear from you: Research Analyst, Insight Executive, Research Assistant, Research Officer, Research Coordinator, Research Administrator, Market Researcher, Survey Researcher, Research Project CoordinatorSALARY: £25,000 - £28,000 per annum (depending on experience)LOCATION: Buckfastleigh, Devon (Office-Based; Partial Home-Working Possible)JOB TYPE: Full-Time, PermanentWORKING HOURS: 37.5 hours per week, 5 days per week, usually Monday to Friday, approximately 9.00am - 5.00pm (flexible hours may be possible)JOB OVERVIEWThis is an opportunity to contribute across the survey process in a varied position where accuracy, initiative and collaboration are valued. The Research Executive works closely with a Director and research and fieldwork colleagues.The Research Executive supports high-quality delivery across postal, telephone, online and face-to-face research while developing knowledge of quality systems, the Market Research Society's Code of Conduct and GDPR.With direct client contact and team supervision responsibilities, the Research Executive can make a visible contribution to smooth project delivery and dependable client outputs.DUTIESYour duties as the Research Executive include:Survey Materials and Questionnaires: Design and check questionnaires for postal, telephone, online and face-to-face surveys, check and upload contact and address lists, and prepare questionnaires for data processingPostal Survey Production: Manage printing and dispatch of postal survey materials with the delivery partnerData Processing and Capture: Process data and capture responses from paper questionnairesData Cleaning and Quality Checks: Export, clean and quality-check results across fieldwork methods, including coding and cleaning open-ended commentsReporting: Contribute to report writingProject Liaison: Work with research and fieldwork colleagues to support smooth project deliveryClient Communication: Handle client queries and provide progress updatesTeam Supervision: Line manage data-processing staff and temporary survey staffTelephone Survey Support: Provide supervisory cover and support quality management for the telephone survey team during normal office hoursQuality and Office Support: Carry out general office duties and support quality management for external quality auditsResearch Standards and Compliance: Develop knowledge of quality control systems, the Market Research Society's Code of Conduct and data protection legislation, including GDPRCANDIDATE REQUIREMENTSESSENTIALPrevious work experience, potentially in customer service, data processing or an allied roleExcellent Microsoft Office skills, including Excel, Word and Outlook, with a good typing speedVery good literacy and a strong understanding of the need for accuracyUnderstanding of and interest in the survey research processPositive, proactive communication skills and the ability to work with people at all levels towards shared goalsAbility to work effectively in a small team, manage time pressure and meet deadlines and targetsAbility to use initiative and make decisions where requiredStrong attention to detail, particularly when working with figuresAbility to prioritise workload and communicate priorities effectivelyFlexibility in working hoursDESIRABLEDegree-level educationMicrosoft PowerPoint skillsKnowledge of quality control systemsKnowledge of statisticsHOW TO APPLYTo be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P15278Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Buckfastleigh, Devon. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. xrexnqw AWD online operates as an employment agency.AWD-IN-SPJ