InfraStructure Engineer

Disrupt · India

The Infrastructure Engineer will collaborate with other IT professionals to ensure seamless connectivity, security, and performance of our network, services, and security components.

Key Responsibilities:

• Providing technical support to users and serving as the initial point of contact for problem resolution.
• Facilitating users' onboarding and offboarding processes, ensuring smooth transitions.
• Monitoring and maintaining clients and servers’ infrastructure.
• Installing, configuring, monitoring, and troubleshooting antivirus/endpoint security solutions on end-user devices and servers, including ensuring protection status, policy compliance, and remediation of security alerts.
• Installing and configuring computer hardware, networks, printers, and scanners.
• Installing operating systems, application software, and security controls on all end-user
• Managing user accounts and access controls.
• Gathering and analyzing data to diagnose problems with computer systems.
• Documenting system configurations, procedures, and troubleshooting steps for knowledge sharing and reference.
• Respond promptly to service issues and requests, providing support via various
• Prioritize and manage multiple open cases simultaneously, ensuring timely resolution.
• Stay updated with emerging technologies and industry trends in systems administration to contribute effectively to team efforts.
• Participate in on-call rotation for after-hours support and maintenance activities for critical cases.

Qualifications and Experience:

• Bachelor’s degree in information technology, Computer Science, or related field.
• 3+ years of experience in systems engineering or a similar role, with hands-on experience in designing, implementing, and managing systems infrastructure.
• Hands-on knowledge and experience with antivirus and endpoint security solutions is mandatory.
• Knowledge of servers operating systems (Windows, Linux/Unix).
• Experience with system performance monitoring, tuning, and optimization techniques.
• Familiarity with cloud platforms (Google Cloud) and hybrid cloud environments.
• Relevant certifications such as MCSE or equivalent are a plus.

Soft Skills:

• Excellent communication skills for effectively conveying technical information to non-technical stakeholders.
• Strong problem-solving abilities and analytical thinking.
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail and organizational skills.
• Adaptability and willingness to learn new technologies and concepts.

Technical Skills:

• Knowledge of server hardware, operating systems, virtualization platforms, and storage solutions.
• Hands-on knowledge of antivirus/endpoint security solutions is mandatory.
• Proficiency with operating systems such as Windows, Linux, and MacOS.
• Familiarity with system performance monitoring and optimization tools.
• Understanding of system security best practices and controls.
• Experience with scripting and automation tools (PowerShell, Bash, etc.) for system
• Familiarity with Virtualization technologies (Hyper-V, VMware) is a plus.

Ready to build with us?