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ENTRY-LEVEL SERVICE WRITER / CUSTOMER EXPERIENCE COORDINATOR

Midas · New Hanover County, North Carolina, United States

FULL TIME

Job Description

Automotive Service Manager (Entry-Level Service Writer) At Delaney Tire and Auto, we are dedicated to providing expert vehicle inspection, diagnosis, and repair. We leverage ASE-certified expertise and years of hands-on experience to keep our customers on the road. We are currently seeking an Entry-Level Service Writer to manage our service department activities. This is a Store Manager developmental role; we are committed to training our associates and promoting from within the organization. Responsibilities As an Entry-Level Service Writer, you will oversee the daily operations of the shop and lead our team of general service technicians. Key duties include: Deliver exceptional service by consulting with customers, listening to their needs, and providing clear updates on service estimates and completion times. Oversee vehicle inspections, build computerized repair orders, source parts, and make comprehensive repair recommendations. Present pricing estimates to customers and promote shop service specials. Lead, manage, and train a team of up to 10 employees while upholding our company's vision and core values. Supervise the diagnosis and repair of domestic, European, and Asian vehicles (cars and light trucks). Maintain accurate inventory counts and ensure the facility remains clean, organized, and professional. Qualifications General automotive mechanical knowledge. Excellent communication skills and a customer-first disposition. Demonstrated ability to build teams and lead others effectively. A valid driver's license and the ability to work a flexible retail schedule Compensation: $50,000.00 - $60,000.00 per year Join Our Team DELANEY TIRE AND AUTO

Details

CompanyMidas
LocationNew Hanover County, North Carolina, United States
TypeFULL TIME
Nichegeneral

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