Testing Intake Assistant PT

Ivy Tech Community College · United States

GENERAL PURPOSE AND SCOPE OF THE POSITION:

MAJOR RESPONSIBILITIES:

• Ensures thorough monitoring of incoming applications, application validation, record keeping, and overall application status.
• Coordinate and document all test candidate calls/emails to the office in regard to application status and general inquiries
• Coordinates application and testing fee payments,
• Coordination with campus testing centers on candidate approvals for testing.
• Coordination with training programs on group scheduling events
• Ensure the confidentiality of secure data and associated transactions.
• Responsible for maintenance of testing and test candidate files.
• Assist in processing, data entry, and validation of all related paperwork for testing in the timeframe expected by related testing clients.
• Responsible for data input into testing databases, including test result entry, and associated general reporting.
• Responsible for data uploads to IDOH and other clients.
• This position is primarily in-office, with some opportunity for work from home on occasion.

EDUCATION AND EXPERIENCE:

• High School diploma/GED required. Associate degree preferred.
• Knowledge of general document processing and experience managing complex schedules is required.
• Strong organizational skills, ability to manage multiple tasks and coordinate large volume of work at one time.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite and ability to learn new software. Use of Microsoft Teams, Google documents and Zoom is required.
• This position may require in-state travel.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources