Accommodations Overnight Front Office starting at $16.00

Overview: <p> The <b> Night Auditor </b>plays a critical role in nightly property operations by balancing accounts and supporting guest services during overnight hours. Youll perform system maintenance, handle check-ins/outs, and ensure guests have a safe, pleasant experience during off-peak hours. </p> Responsibilities: <p><b> Guest Services &amp; Communication </b></p><ul><li><p> Greet and assist guests with check-in/check-out processes in a friendly, professional manner. </p></li><li><p> Answer guest questions and provide accurate, timely information. </p></li><li><p> Address guest needs and resolve issues promptly and courteously. </p></li><li><p> Communicate problems to management as needed. </p></li></ul><p><b> Night Audit &amp; Financial Duties </b></p><ul><li><p> Perform all night audit procedures, including: <br /> Ending the business day and running nightly accounting reports. <br /> Balancing and distributing daily revenue reports. <br /> Completing all required audit documentation. <br /> Running system backups as needed. </p></li><li><p> Prepare and share this information with accommodations supervisors and managers. </p></li></ul><p><b> Property &amp; Front Desk Operations </b></p><ul><li><p> Monitor and maintain cleanliness of guest-facing areas (e.g., lobby, pool). </p></li><li><p> Keep front desk stocked and organized. </p></li><li><p> Remove trash and maintain guest common spaces. </p></li><li><p> Occasionally work both indoor front desk duties and outdoor checkpoints (e.g., camp gate toll booth). </p></li></ul><p><b> Team Support &amp; Miscellaneous </b></p><ul><li><p> Assist with other duties as assigned by management to support Accommodations and hotel operations. </p></li><li><p> Maintain professional appearance and punctual attendance. </p></li><li><p> Work independently during overnight hours. </p></li></ul> Qualifications: <h3><b> Qualifications </b></h3><ul><li><p> Excellent communication and customer service skills. </p></li><li><p> Detail-oriented and reliable problem-solver. </p></li><li><p> Basic computer skills (e.g., Microsoft Office, reservation/audit systems). </p></li><li><p> Ability to work overnight shifts independently. </p></li><li><p> Professional appearance and positive attitude. </p></li></ul><h3><b> Physical Demands </b></h3><ul><li><p> Ability to sit, stand, or walk for extended periods. </p></li><li><p> Occasional lifting (up to ~4075 pounds with assistance). </p></li><li><p> Some work outdoors in varying weather conditions. </p></li></ul><h3><b> Work Environment </b></h3><ul><li><p> Overnight shift (typically covering late night through early morning hours). </p></li><li><p> Interaction with guests, accommodations staff, and managers. </p></li><li><p> Balance of desk work and guest service duties. </p></li></ul>Six Flags Darien Lake