Desktop Support Technician (5+ Years Long Term Contract)
Pacer Group · Palm Beach Gardens, Florida, United States
FULL TIMEpermanent
Job Description
Job Title: End User Support TechnicianLocation: Palm Beach Gardens, FL 33418Work Arrangement: OnsiteEmployment Type: ContractDuration: 5+ Years Long Term ContractDomain: Technical Support / Information TechnologyPay Rate: $23.00/hr W2Application Deadline: Oct 29th 2026
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
SKILLS REQUIREDPrimary (Must-Have):• Desktop, Laptop, and Mobile Device Support Principles & Practices• Customer Support & Client-Facing Communication Skills• Hardware & Software Inventory Management
Secondary (Good to Have):• Manufacturing / Factory Floor End-User Support Support Experience• Proactive Incident Resolution & Technical Troubleshooting
POSITION OVERVIEWSeeking a dedicated End User Support Technician to deliver high-touch, onsite technical assistance within the local IT Support organization. Reporting to the IT Service Desk Operations Lead, the candidate will resolve hardware and software issues to minimize downtime for office and factory floor personnel, ensuring optimal end-user productivity and operational continuity.
ROLES & RESPONSIBILITIES• Provide daily hands-on technical support and troubleshooting for desktop, laptop, and mobile device hardware and software issues.• Support end-users directly across both office environments and factory floor operational areas.• Manage and track the local desktop hardware and software inventory to maintain full availability and operational readiness.• Deliver exceptional client-facing technical support with high customer satisfaction and clear communication.• Document support activities, maintain asset records, and execute proactive problem-solving procedures.
BENEFITSMedical | Dental | Vision | 401(k)
EEOC Compliance:We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
DISCLAIMERAI Usage Policy: Pacer Group uses AI to assist in screening applications. xzbcwsv Final hiring decisions are made by human recruiters based on qualifications and experience.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
SKILLS REQUIREDPrimary (Must-Have):• Desktop, Laptop, and Mobile Device Support Principles & Practices• Customer Support & Client-Facing Communication Skills• Hardware & Software Inventory Management
Secondary (Good to Have):• Manufacturing / Factory Floor End-User Support Support Experience• Proactive Incident Resolution & Technical Troubleshooting
POSITION OVERVIEWSeeking a dedicated End User Support Technician to deliver high-touch, onsite technical assistance within the local IT Support organization. Reporting to the IT Service Desk Operations Lead, the candidate will resolve hardware and software issues to minimize downtime for office and factory floor personnel, ensuring optimal end-user productivity and operational continuity.
ROLES & RESPONSIBILITIES• Provide daily hands-on technical support and troubleshooting for desktop, laptop, and mobile device hardware and software issues.• Support end-users directly across both office environments and factory floor operational areas.• Manage and track the local desktop hardware and software inventory to maintain full availability and operational readiness.• Deliver exceptional client-facing technical support with high customer satisfaction and clear communication.• Document support activities, maintain asset records, and execute proactive problem-solving procedures.
BENEFITSMedical | Dental | Vision | 401(k)
EEOC Compliance:We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
DISCLAIMERAI Usage Policy: Pacer Group uses AI to assist in screening applications. xzbcwsv Final hiring decisions are made by human recruiters based on qualifications and experience.
Details
| Company | Pacer Group |
| Location | Palm Beach Gardens, Florida, United States |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |