Executive

We’re Hiring | Executive / Senior Executive – Loan Operations Location: Domlur, Bengaluru Experience: 1–3 Years Company: Unacademy We’re looking for a detail-oriented and proactive professional to join our Loan Operations team and drive smooth, timely processing of loan cases. What You’ll Do: • Manage daily loan cases and ensure processing within defined TATs • Coordinate with lenders & Sales Teams for smooth application closure • Track pending cases, identify bottlenecks & drive resolutions • Handle loan-related escalations and customer/learner concerns • Support Sales Teams with rejected/non-approved cases and payment failures • Ensure adherence to SOPs, processes & compliance requirements • Identify potential mis-selling/non-compliance cases and escalate appropriately • Work with stakeholders to improve the overall loan journey • Coordinate on course/goal mapping and re-mapping on loan forms What We’re Looking For: • 1–3 years of experience in loan processing/operations • Strong command of Hindi & English • Excellent written English communication • Strong coordination, problem-solving & communication skills • Ability to manage multiple cases and escalations within strict TATs • Comfortable working in a fast-paced, target-driven environment Interested? Share your updated CV at Contact: