Application Monitor Developer

Arwentech · Karachi, Karachi District; Sindh, Pakistan

Experience within the Telecommunications (Telco) sector or financial institutions is preferred, with a strong understanding of enterprise-scale applications and critical business systems.

• Develop, maintain, and support custom applications using ASP.NET or Java.
• Implement and manage application monitoring using APM tools such as Cisco AppDynamics (AppD) and Dynatrace .
• Monitor application performance, availability, user experience, and dependencies across enterprise environments.
• Analyze real user monitoring data and extract performance metrics to identify application bottlenecks.
• Perform application performance troubleshooting, root cause analysis, and incident resolution.
• Conduct application log analysis to identify and resolve performance and operational issues.
• Review and optimize SQL queries and ensure database performance.
• Monitor SQL Server maintenance activities and troubleshoot failed processes.
• Provide support and maintenance for custom-built enterprise applications.
• Collaborate with development, infrastructure, database, and operations teams to improve system reliability.
• Support proactive monitoring, alert management, and performance improvement initiatives.

Requirements

Knowledge, Skills, Abilities (KSA's) required to successfully perform the job:

• Strong programming skills and development experience in ASP.NET or Java .
• Practical experience with Application Performance Monitoring (APM) tools , including Cisco AppDynamics and Dynatrace .
• Understanding of application monitoring concepts, performance metrics, dashboards, alerts, and dependency mapping.
• Experience supporting applications within Telco environments or financial institutions is preferred.
• Strong understanding of SQL Server databases, query optimization, and performance monitoring.
• Ability to troubleshoot complex application issues, analyze logs, and perform root cause analysis.
• Familiarity with SDLC processes and version control systems.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently and collaborate effectively with cross-functional teams.

Education, Experience, Licensure, Certification required for the position:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 5-10 years of experience in application development, application support, and monitoring roles.
• Experience working with enterprise applications in Telecommunications, Banking, Financial Services, or similar critical environments .
• Hands-on experience with APM platforms such as Cisco AppDynamics and Dynatrace is required.

Competencies required to successfully perform the job:

• SQL query writing and optimization
• Application Performance Monitoring (APM)
• Dynatrace
• Application log analysis and troubleshooting
• Performance monitoring and tuning
• SDLC processes and application support
• Analytical thinking and problem-solving
• Strong troubleshooting and diagnostic skills
• Strong communication and interpersonal skills
• Ability to work independently and within a team
• Time management and ability to prioritize tasks
• Ability to manage critical production issues