Office/Parts Assistant

Lakeside Heating and Air Conditioning, a NearU Company, is hiring an Office/Parts Assistant! We’re looking for motivated individuals who are used to working autonomously to work Monday-Friday in a fast-paced, customer-focused environment.

All potential applicants are encouraged to scroll through and read the complete job description before applying.
What We Offer:A supportive team that trusts you to do your job independentlyWeekly pay with dependable, full-time hoursOutstanding Benefits Package: PAID and voluntary medical coverage through BCBS, FREE employee dental and vision, Long- & short-term disability, life insurance, and moreImmediate PTO accrual and 10 paid holidays annually401(k) with company matchA family-first culture that respects work-life balanceOngoing training to keep you confident and effectiveClear career pathways and long-term opportunities
What You’ll Do:Order parts and materials for repairs including warehouse materialsSchedule appointments for technicians to complete repairsInbound/Outbound calls to customersServe as back-up dispatcher while also coordinating effectively with other dispatchers and field teamsAssist with and receive purchase orders; verify quantities and orders match.Perform general office duties including filing, data entry, and operating office equipmentAssist homeowners with HVAC service needs in a calm, professional mannerMaintain detailed and accurate recordsStay organized and focused throughout long shiftsParticipate in team huddles and occasional training—while owning your day-to-day workflowWork independently multiple days during shift
What We’re Looking For:Prior experience in HVAC, administration, customer service, and/or dispatching a plusProficiency in MS OfficeService Titan experience preferred, but not requiredSelf-motivated with the ability to work independentlyProfessional communication and problem-solving skillsConfidence in multitasking and prioritizing tasks without supervisionStrong attention to detail and reliabilityMust pass pre-employment background check and drug screenReliable and dependable, consistently arriving on time and ready to work
Lakeside/NearU is an Equal Opportunity Employer AA/EOE/M/F/V/D. xzbcwsv In compliance with the Americans with Disabilities Act, NearU may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.