Key account manager - quick commerce

Key Responsibilities:

Business Growth & Revenue Ownership

Own overall business performance across key online accounts and drive sustainable revenue growth Manage sales planning, pricing strategy, profitability, assortment planning, and business forecasting Track category performance, competitor activity, pricing dynamics, and customer trends to drive faster decision-making Identify growth opportunities through promotions, visibility, and strategic planning

Account Management & Operations

Build and maintain strong relationships with account managers and internal cross-functional teams Ensure smooth execution of business plans, promotions, launches, and operational activities Monitor inventory health, stock availability, fill rates, returns, and supply chain coordination Drive timely resolution of operational and account-related issues

Performance Marketing & Visibility

Plan and execute platform advertising campaigns to improve visibility, traffic, and conversions Optimize media spends and campaign performance to improve ROAS and overall efficiency Execute seasonal campaigns, sale events, and growth initiatives aligned with business objectives Monitor keyword rankings, share of visibility, and content performance

Data & Analytics

Build and track key business KPIs through dashboards and reports Analyze sales trends, customer behavior, conversion metrics, and campaign performance Generate actionable insights to improve growth, profitability, and operational efficiency Conduct A/B testing across content, pricing, creatives, and promotions

Catalog & Conversion Optimization

Ensure strong catalog hygiene and high-quality product content across all listings Optimize product listings for discoverability, conversion, and customer experience Drive improvements through enhanced content, keywords, images, and product page optimization Coordinate cataloging activities including product uploads, content updates, and listing management

Customer & Growth Strategy

Understand customer purchase behavior, pricing sensitivity, and product preferences Support customer acquisition, retention, and repeat purchase initiatives Work closely with marketing and category teams to improve customer journey and engagement Identify opportunities to improve ratings, reviews, and overall customer satisfaction

Business Model & Channel Optimization

Manage, improve, and optimize different business models including OR, SOR, and Omni operations Drive efficiency across pricing, inventory flow, fulfillment, and profitability within each business model Coordinate with internal stakeholders and partners to ensure smooth execution and scalability of business operations Identify opportunities to improve operational performance, customer experience, and revenue contribution across channels Monitor performance metrics and implement process improvements to enhance overall business efficiency

Automation & Process Improvement

Improve reporting accuracy and operational efficiency through automation and process optimization Streamline workflows for sales tracking, inventory management, and performance reporting Collaborate with internal stakeholders to drive scalable growth initiatives

Preferred Skills & Experience: Minimum 6-7 years of experience in below skills.

Strong understanding of e Commerce business operations and online sales growth Experience in account management, business planning, and performance marketing Good analytical skills with hands-on experience in Excel, dashboards, and reporting tools Strong understanding of catalog management, conversion optimization, and digital merchandising Ability to manage multiple stakeholders and work in a fast-paced environment Strong communication, ownership, and problem-solving skills

Interested candidates please share resume at anamika.kushwaha@