Executive- Corporate Affairs

About the job Qualification: MBA or a PG Diploma in Management or related field Responsibilities: Support the implementation of grievance redressal processes and maintain accurate records of customer feedback and complaints. Monitor and track complaint resolution timelines to ensure compliance with organizational and regulatory requirements. Prepare reports, MIS, and presentations related to complaint management. Assist in ensuring adherence to relevant regulatory guidelines and company policies related to customer service. Engage with industry stakeholders, delegates, and members for participation in events, programs, and initiatives. Assist in sponsorship outreach, delegate acquisition, membership drives, and tele-calling activities to support organizational objectives. Coordinate event