Senior Corporate Helpdesk Lead — 24/7 Service Delivery

Zong 5G · Islamabad, Pakistan

Zong 5G, Islamabad HQ, seeks a Senior Manager/Manager Corporate Helpdesk to lead 24x7 post-sales support across Mobility, Fixed, and Enterprise Solutions. You will drive incident management, SLA adherence, and cross-functional collaboration with NOC, product, and field teams.

The role requires a Bachelor's degree with at least 4 years in related domains, strong leadership, and excellent stakeholder management to maintain high service availability and customer satisfaction.