Manager – insurance (general) claims

Manager – Insurance (General) Claims Practice.
Role Overvie
w The Manager will lead the end-to-end claims management process for general insurance, focusing on project-related claims such as flood, fire, and rain damage. This role requires strong technical expertise, regulatory compliance knowledge, and stakeholder management skills
.
Key Responsibiliti
es Claims Manageme nt Oversee assessment, processing, and settlement of claims related to natural disasters and property damag
e. Surveyor Coordinati on Liaise with surveyors, engineers, and loss assessors to validate claim authenticity and quantify damage
s. Regulatory Complian ce Ensure adherence to IRDAI guidelines and internal audit standards during claims handlin
g. Project Claims Experti se Manage large-scale project claims (infrastructure, industrial, and commercial properties) impacted by flood/fire/rai
n. Stakeholder Engageme nt Act as the primary contact for clients, reinsurers, and internal teams to ensure timely resolutio
n. Risk Assessme nt Identify fraud risks, evaluate exposure, and recommend preventive measure
s. Team Leadersh ip Mentor junior claims executives and build a high-performing claims practice tea
m.
Qualificati
ons Graduate/Postgraduate in Insurance, Risk Management, or Finan
ce.8–12 years of experience in general insurance claims, with at least 5 years in project-related clai
ms. Strong knowledge of catastrophe claims (flood, fire, rain damag
e). Familiarity with IRDAI regulations and reinsurance process
es.
Skills Requ
ired Analytical and negotiation ski
lls. Excellent communication and client-handling abil
ity. Proficiency in claims management systems and MS Off
ice. Ability to work under pressure during disaster-related claim sur
ges.